Microsoft 365 Admin Professional | MS-102 Certified

This Microsoft 365 Administration preparation course is a comprehensive program designed by seasoned industry professionals to enhance your skills as a Microsoft 365 Administrator. The training is aligned with the MS-102 exam and focuses on practical, job-ready skills. Whether you are already working in IT administration or aiming to transition into a Microsoft 365-related role, this course serves as a foundational and advanced toolkit for success. The course structure is meticulously organized to reflect the official exam objectives, ensuring you gain both theoretical knowledge and practical exposure to key administrative tasks. By following the structured lesson plan, students will progressively build expertise across core areas such as tenant deployment, user and group management, identity synchronization, role-based access, and Microsoft Defender security practices. Each module ends with a thought experiment to reinforce real-world understanding. Additionally, the course includes comprehensive practice tests, quizzes, flashcards, and assessments that closely mirror the exam environment.

Introduction to Microsoft 365 Administrator Certification

The MS-102 exam validates your ability to deploy, configure, and manage Microsoft 365 tenants and associated services. Certification in this domain demonstrates that you possess the critical knowledge needed to support enterprise-level environments using Microsoft’s cloud infrastructure. The role of a Microsoft 365 Administrator involves working with other Microsoft 365 roles and coordinating across services like Exchange Online, SharePoint Online, Teams, Entra ID, and security tools including Microsoft Defender and Purview. This certification is recognized globally and serves as a benchmark for technical competency in Microsoft cloud administration. The exam itself is built around specific skill domains, and this course directly reflects each of those categories. Furthermore, Microsoft continuously evolves its platforms, and this course remains aligned with any objective updates that affect the MS-102 exam. This ensures that learners are well-prepared for the exam as well as real-world job demands.

Deploying and Configuring Microsoft 365 Tenants

Deploying and configuring Microsoft 365 tenants is a foundational skill for administrators. It begins with setting up the tenant environment, which includes configuring service settings, setting organizational defaults, and ensuring compliance with licensing agreements. A Microsoft 365 tenant represents a dedicated instance of cloud services and forms the core identity for an organization’s use of Microsoft 365. The process involves defining your organization’s domain, verifying ownership, and ensuring proper DNS configuration to enable services like email and Teams. This course takes you step-by-step through deploying a Microsoft 365 tenant from scratch, guiding you through the Microsoft 365 admin center interface, PowerShell commands, and automated provisioning tools. Tenant health is another critical component. Administrators must learn to monitor subscription status, service health alerts, and usage reports that indicate how Microsoft 365 apps are being used across the organization. The course includes interactive labs to help you manage these tasks confidently and efficiently.

Managing DNS Domains and Organizational Settings

A critical part of tenant configuration is managing DNS domains. When setting up Microsoft 365 services, especially email and collaboration tools, proper domain verification and DNS configuration are essential. In this course, you will learn how to add and verify custom domains, configure domain-based email routing, and integrate services like Exchange Online and Microsoft Teams using the correct DNS records. Understanding MX, CNAME, TXT, and SRV records is vital for enabling these services without disruption. You’ll also explore how to maintain domain security and prevent spoofing or unauthorized use through mechanisms like SPF, DKIM, and DMARC. Organizational settings refer to policies that control how Microsoft 365 apps behave across the enterprise. This includes setting up branding for logins, adjusting release preferences for feature updates, and configuring global organization-wide settings that govern privacy, access, and service defaults. The course delves into how to implement these settings using both the Microsoft 365 admin center and advanced PowerShell scripting.

Managing Users and Groups in Microsoft 365

Effective management of users and groups is essential to maintaining security, collaboration, and efficient operations within Microsoft 365. In this section, you’ll learn how to create and manage user accounts, assign licenses, configure user settings, and reset passwords using both the Microsoft 365 admin center and PowerShell. Emphasis is placed on automation, especially for large-scale user provisioning through CSV imports or synchronization with on-premises directories.

You will also explore how to manage different types of groups: Microsoft 365 groups, security groups, and mail-enabled security groups. Understanding the roles and purposes of each group type is crucial for access management, security, and collaboration. The course walks you through group creation, membership management (manual and dynamic), and assigning permissions. Special attention is given to Microsoft 365 groups, which integrate with applications like Outlook, Teams, SharePoint, and Planner to provide a unified collaboration experience.

In addition, you will gain hands-on experience with administrative roles and the concept of delegated administration. This includes assigning least-privilege roles to IT staff, using Entra ID (formerly Azure Active Directory), and understanding role-based access control (RBAC) best practices. You’ll also learn how to implement self-service capabilities for users, like password resets and group management, to reduce administrative overhead.

Enabling and Managing Microsoft Entra ID Synchronization

Microsoft Entra ID (formerly Azure Active Directory) synchronization is critical when organizations operate in hybrid environments with both on-premises and cloud infrastructure. This section provides a detailed overview of how to implement and manage Entra ID Connect to synchronize identities from an on-premises Active Directory to Microsoft 365.

You’ll explore installation prerequisites, deployment planning, and the actual configuration of Entra ID Connect, including setting up synchronization rules and configuring writeback options such as password hash synchronization, group writeback, and device writeback. These features help maintain consistency between environments and support hybrid use cases like Exchange hybrid deployments or seamless sign-on.

The course also teaches how to monitor synchronization health, troubleshoot common errors, and interpret synchronization logs. Security considerations, such as managing identity duplication and controlling directory write permissions, are discussed to ensure that synchronization does not introduce vulnerabilities. Real-world labs guide you through scenarios such as filtering which objects to sync, configuring attribute mappings, and enforcing organizational units (OUs) for selective sync.

Implementing Secure Identity and Access Management

Security is a top priority in Microsoft 365, and identity protection plays a foundational role. This section focuses on implementing secure access solutions using Microsoft Entra ID tools. You’ll learn about conditional access policies, multifactor authentication (MFA), and identity protection policies to reduce the risk of unauthorized access.

The course provides a deep dive into designing and applying conditional access policies that enforce restrictions based on user risk, location, device state, and app sensitivity. You’ll also configure authentication methods, including passwordless options like Microsoft Authenticator and FIDO2 security keys. By managing sign-in risk policies, risk-based access controls, and user behavior analytics, you’ll develop the ability to identify and respond to identity threats in real time.

This module also covers key security features such as privileged identity management (PIM), which allows just-in-time access to critical admin roles. You’ll learn to set up approval workflows and access reviews that limit exposure to sensitive resources. With hands-on labs, you’ll implement these features in a simulated environment to gain practical, job-ready experience.

Managing Compliance and Security in Microsoft 365

As cloud-based collaboration increases, so does the need for strong governance, compliance, and protection strategies. This part of the course equips you with the skills to safeguard organizational data and meet regulatory requirements using Microsoft 365 compliance and security solutions.

Understanding Microsoft Purview Compliance Portal

Microsoft Purview is the central hub for compliance solutions in Microsoft 365. In this section, you’ll learn how to navigate the Purview Compliance Portal and configure essential compliance tools such as:

• Information Governance – Set up retention labels and policies to automatically retain or delete content based on organizational policies or regulatory requirements.

• Data Loss Prevention (DLP) – Create DLP policies to monitor and protect sensitive data like credit card numbers or health records across email, OneDrive, SharePoint, and Teams.

• Compliance Manager – Use built-in templates to assess your compliance posture against common standards like GDPR, ISO 27001, or HIPAA, and generate actionable improvement scores.

The course provides real-life scenarios and labs on applying retention policies, understanding DLP rule logic, and interpreting compliance reports.

Managing eDiscovery and Insider Risk

This section introduces advanced compliance capabilities for legal and HR needs.

• Content Search and eDiscovery – Learn how to perform content searches across mailboxes, Teams chats, and documents. Understand how to create and manage Core and Advanced eDiscovery cases, place holds, and export search results for legal review.

• Insider Risk Management – Learn to detect and mitigate internal threats such as data leaks, security violations, or unusual user behavior. You’ll create insider risk policies and configure analytics based on activity patterns.

Through guided exercises, you’ll gain hands-on experience with these powerful investigative tools.

Implementing Threat Protection with Microsoft Defender

Microsoft Defender provides comprehensive security across Microsoft 365 services. This section teaches how to protect identities, endpoints, apps, and email communication.

Microsoft Defender for Office 365

You’ll start by configuring Defender for Office 365, which helps protect against phishing, spoofing, and malicious attachments or links. Key topics include:

• Safe Attachments and Safe Links policies

• Anti-phishing settings and simulation attacks

• Real-time detections and threat tracking dashboards

Labs will walk you through configuring anti-malware policies, understanding quarantine options, and using the Threat Explorer tool for incident response.

Defender for Identity and Defender for Endpoint

In this section, you’ll learn how to integrate Microsoft Defender for Identity to monitor on-premises Active Directory for suspicious activity, and how Defender for Endpoint helps detect threats on user devices.

Topics include:

• Configuring automated investigation and response (AIR)

• Integrating alerts into the Microsoft 365 Defender portal

• Setting baselines for secure configuration

These tools empower administrators to proactively defend against both internal and external threats.

Managing Microsoft 365 Security Posture

Securing the overall Microsoft 365 environment involves continuous risk assessment, proactive policy enforcement, and sustained user education. Microsoft offers a comprehensive ecosystem of tools to assess, monitor, and improve an organization’s security posture. This section covers essential services and capabilities such as Microsoft Secure Score, Attack Simulation Training, Microsoft Defender for Office 365, Conditional Access, Identity Protection, and the use of Security Reports and Alerts.

Microsoft Secure Score

Microsoft Secure Score is a centralized dashboard that evaluates an organization’s current security configuration, assigns a numerical score, and provides actionable recommendations to improve defenses. This tool helps administrators understand the effectiveness of their current security setup and prioritize improvements based on impact.

Secure Score works by assigning point values to various security-related configurations and actions. The total score reflects the percentage of available security measures that an organization has implemented. Higher-value actions, such as enabling multifactor authentication for all users, carry more weight than lower-impact changes. While Secure Score does not penalize organizations for using third-party security tools, it does not account for their protections either, which can create discrepancies between the actual security level and the reflected score.

Interpreting the Secure Score involves reviewing overall and categorized scores, including identity, device, application, and data controls. Organizations can also view historical trends, compare progress over time, and benchmark their score against industry peers of similar size and sector. Secure Score highlights configuration gaps that might not be obvious during routine administration, guiding IT teams to address high-impact vulnerabilities systematically.

Improving the Secure Score involves implementing the suggested configurations. These include enabling multifactor authentication for users and administrators, restricting or disabling legacy authentication protocols, configuring Conditional Access rules to control access based on context, and setting up baseline protections such as anti-phishing and anti-malware policies. Each improvement directly contributes to the score and enhances the organization’s overall security posture.

Administrators can track security progress through the Secure Score portal. Over time, completed actions raise the score, allowing security teams to quantify their efforts. Integration with Microsoft Planner also allows tasks to be assigned to team members, making security improvements a collaborative and trackable process.

Attack Simulation Training

Attack Simulation Training, part of Microsoft Defender for Office 365 Plan 2, enables organizations to proactively prepare their users against phishing and other social engineering threats. These simulations emulate real-world attack techniques, helping users build awareness and understand the behaviors that contribute to secure habits.

The process begins with the design of realistic phishing simulations. Administrators can choose from a wide variety of payload templates, including credential harvesters, malicious attachments, and drive-by download links. These simulations can be customized and targeted at specific user groups, such as finance departments or executive leadership, to replicate common threat scenarios.

After launching a simulation, organizations can observe user behavior to identify patterns of risk. Data such as email open rates, link click rates, and credential submission attempts help identify users who are more vulnerable to phishing tactics. Repeat offenders can be flagged for additional training or intervention.

When a user interacts with a phishing simulation, the system can automatically deliver just-in-time training content. These lessons might include short videos, interactive modules, or quizzes tailored to the specific mistake made. This targeted feedback loop ensures that training is directly relevant and timely, which improves retention and effectiveness.

As users improve their awareness and behavior, administrators can gradually increase the complexity of simulations to keep training relevant and challenging. Over time, this approach reduces overall risk and builds a security-aware culture across the organization.

Microsoft Defender for Office 365

Microsoft Defender for Office 365 provides advanced threat protection across email and collaboration platforms. It adds intelligent protection mechanisms to Exchange, SharePoint, OneDrive, and Microsoft Teams, extending beyond basic spam filters to combat sophisticated attacks such as phishing, ransomware, and business email compromise.

Safe Attachments is one of Defender’s core features. It scans email attachments in a secure sandbox before they reach the recipient. This detonation chamber allows Defender to analyze file behavior in a controlled environment. If a threat is detected, the email is blocked or quarantined, protecting users from malware and exploits.

Safe Links rewrites URLs in email messages so they can be checked at the time a user clicks them. This ensures that even if a link becomes malicious after delivery, users are still protected. Administrators can define Safe Link policies by user, group, or risk category and customize actions such as blocking, warning, or redirecting.

Anti-phishing capabilities in Defender leverage machine learning and behavior analytics to detect spoofing, impersonation, and suspicious email behavior. Targeted user protection can be enabled for executives and other high-risk individuals, making it harder for attackers to deceive users based on email appearance alone.

Administrators have access to real-time dashboards and detailed threat reports. The Threat Explorer tool allows them to investigate attack campaigns, trace the origin of compromised emails, and understand how attacks are evolving. Timeline visualizations and message tracking enhance forensic capabilities, while remediation tools help remove harmful messages from user inboxes across the tenant.

Conditional Access

Conditional Access is a policy-based access control system built into Microsoft Entra ID (formerly Azure Active Directory). It enables administrators to enforce adaptive controls that respond to user context, location, device health, and risk level.

Designing Conditional Access policies involves identifying scenarios that present higher security risk and applying access conditions accordingly. Common use cases include requiring multifactor authentication when users sign in from an unknown location, blocking access from unmanaged or non-compliant devices, or enforcing stricter controls for administrative accounts.

Rather than applying policies indiscriminately, a tiered approach is often recommended. Organizations typically begin with their highest-risk users or systems—such as global administrators or finance applications—and gradually expand policies to cover the broader user base.

Microsoft recommends testing policies in report-only mode before enforcing them. This allows administrators to see how policies would behave in real-world scenarios without affecting user productivity. Reviewing sign-in logs during this staging phase helps fine-tune conditions and prevent accidental lockouts or user disruption.

Once in effect, Conditional Access policies are enforced automatically. They play a critical role in implementing Zero Trust principles by ensuring that access is granted based not just on who the user is, but on how and where they are connecting.

Identity Protection and Risk Detection

Microsoft Entra Identity Protection detects and mitigates identity-based risks using behavioral analytics and Microsoft’s vast threat intelligence signals. It evaluates each login attempt for signs of compromise and responds based on risk levels defined by the organization.

Identity Protection evaluates both sign-in risk and user risk. Sign-in risk considers session behavior, location anomalies, IP reputation, and device configuration. User risk is based on factors like leaked credentials, unusual behavior patterns, or previous compromise indicators. Accounts identified as risky are flagged in the portal and can trigger automated or manual remediation steps.

Organizations can define risk-based Conditional Access policies to respond automatically. These policies might require users to change their passwords, re-authenticate using MFA, or be blocked from signing in entirely. Automated remediation ensures that threats are addressed immediately, reducing dwell time for attackers.

Security teams can review individual user risk histories, view timelines of suspicious behavior, and investigate alerts with greater context. Identity Protection integrates with Microsoft Sentinel and third-party SIEM tools, allowing deeper analysis and correlation with other security events.

Security Alerts and Reports

Microsoft 365 provides robust alerting and reporting capabilities that help organizations maintain visibility into potential threats and ensure accountability. Administrators can create custom alert policies for a wide variety of scenarios, such as mass file deletions, role changes, external sharing of sensitive documents, or sign-ins from risky locations.

Each alert can be tailored with specific thresholds and destinations. Alerts can be sent to email, delivered through Microsoft Teams, or forwarded to a central security operations center. Detailed logs accompany each alert, making it easier for security analysts to investigate the root cause and respond effectively.

Audit logs serve as a historical record of activities across Microsoft 365. They capture user actions, administrator changes, file activity, and sharing events. These logs can be queried through the Microsoft Purview portal or exported using PowerShell or the Microsoft Graph API.

Dashboards within the Microsoft 365 Compliance Center and Defender portals provide visual overviews of threat trends, compliance status, and alert resolution progress. For more advanced reporting, data can be connected to Power BI, enabling custom dashboards and analytics tailored to organizational needs.

Building a Proactive Security Culture

Tools and technologies are only one part of a successful security strategy. Building a proactive security culture requires continuous education, clear policies, and collaborative engagement across the organization.

Regular security reviews should be scheduled to assess the current security posture, review Secure Score progress, evaluate the effectiveness of simulations, and adjust policies based on user behavior and threat landscape changes. These reviews help keep security strategy aligned with business goals and emerging risks.

Organizations should also invest in ongoing user awareness programs. This might include monthly newsletters about new phishing trends, awareness campaigns during Cybersecurity Awareness Month, or recognition for employees who report threats. By making security a shared responsibility, users become an asset rather than a vulnerability.

Incident response readiness is another critical component. Teams should have clear playbooks outlining who to contact in case of a breach, what tools to use for investigation, and how to document findings. Practicing incident simulations ensures that staff are prepared and confident when real events occur.

Managing Microsoft 365 security posture requires a coordinated effort across technology, policy, and people. Secure Score provides visibility and prioritization, Attack Simulation Training builds human resilience, Microsoft Defender offers real-time protection, and Conditional Access enforces adaptive controls. Identity Protection detects compromised credentials and suspicious activity, while detailed logs and alerts ensure accountability and auditability.

Together, these tools and practices create a robust, intelligent, and proactive security framework that helps protect organizational data, systems, and users in today’s dynamic threat landscape.

Course Completion and Exam Preparation

After completing all modules, the course offers:

• Practice exams modeled on the MS-102 format

• Flashcards and quizzes by domain area

• A final capstone project combining tenant setup, user configuration, identity sync, and security policies

This structured path ensures you’re fully prepared for the MS-102 certification exam and confident in your ability to manage and secure Microsoft 365 environments.

Monitoring Microsoft 365 Service Health and Usage

A key responsibility of any Microsoft 365 Administrator is maintaining visibility into the health and performance of services. Microsoft provides several built-in tools to help administrators monitor service health, track usage trends, and respond proactively to issues. The Microsoft 365 Admin Center Dashboard offers a centralized view of service health notifications, outage alerts, and historical incident data. Administrators rely on the Service Health Dashboard (SHD) for live and past incident updates, including detailed root cause analysis. The Message Center keeps IT teams informed of upcoming changes, feature rollouts, and service deprecations.

In practice, administrators interpret service interruption alerts and correlate health events with potential user impact. Setting up email notifications ensures IT is alerted in real-time, helping them prepare support communications for end-users and minimize disruption.

Usage and adoption reports are also essential. They offer insights into how users are engaging with Exchange, SharePoint, Teams, and OneDrive. Exchange mailbox activity, SharePoint file usage, Teams collaboration trends, and OneDrive storage insights help guide training programs and capacity planning. Administrators can identify inactive users, pinpoint underused services, and optimize license assignments based on usage trends.

Automating Microsoft 365 with PowerShell

PowerShell is essential for Microsoft 365 administrators managing large-scale environments or repetitive tasks. It allows for automation, advanced configuration, and access to settings that may not be available through the graphical interface. You’ll work with tools such as the Microsoft Graph PowerShell SDK, Exchange Online Management Shell, Microsoft Teams PowerShell module, and the SharePoint Online Management Shell. For hybrid environments, legacy modules like MSOnline and AzureAD may still be used.

Throughout this section, you’ll build key skills such as securely connecting to Microsoft 365 services, executing commands across services, and writing scripts that automate routine tasks. These include bulk user creation, assigning licenses, resetting passwords, and applying conditional access settings. Custom reporting is also possible, such as generating lists of users with inactive mailboxes or creating audit logs filtered by date or admin activity.

Practical use cases include provisioning hundreds of users from a CSV file, applying Teams policies in batches, running weekly password expiration audits, and producing monthly role assignments and license usage reports. Labs walk through these real-world scenarios so you can create scripts once and reuse them for ongoing operational efficiency.

Implementing Governance and Compliance at Scale

Governance ensures that Microsoft 365 environments stay secure, organized, and compliant with internal standards and external regulations. This includes enforcing consistent group naming conventions, implementing expiration policies for inactive Microsoft 365 groups or Teams, and classifying content using sensitivity labels. Naming conventions prevent group sprawl, while expiration policies automatically remove unused resources to maintain hygiene. Sensitivity labels apply encryption and visual markings to documents and emails based on their classification level, helping organizations meet compliance standards like GDPR and HIPAA.

Retention policies manage content lifecycle by automatically retaining or deleting files, emails, and chats. This is particularly important for litigation, record management, and data privacy mandates. Microsoft Purview Compliance Center provides a central console to manage these policies. Administrators configure auto-labeling, publish retention schedules, and enforce policies organization-wide.

In guided exercises, you’ll implement retention policies for SharePoint and Exchange, apply sensitivity labels using Microsoft Purview, and enforce Teams creation rules through group settings in Entra ID. The skills learned here allow for consistent compliance practices across departments, especially in regulated industries such as healthcare, finance, or education.

Ensuring Business Continuity and Disaster Recovery (BCDR)

Microsoft 365 delivers built-in high availability and redundancy, but business continuity planning still requires action from administrators. It’s critical to have strategies for data recovery, service failover, and user communication during outages or accidental data loss. While Microsoft ensures infrastructure uptime, data protection and compliance responsibilities still rest with the customer—this is known as the shared responsibility model.

Backup and recovery planning starts with understanding retention capabilities and recovery tools in OneDrive, Exchange, and SharePoint. For example, OneDrive allows users to restore files for up to 30 days using the Files Restore feature. SharePoint has versioning and recycling features, while Exchange mailboxes can be restored within a certain retention period depending on policy.

Geographic redundancy and Microsoft’s service level agreements (SLAs) ensure consistent availability across data centers, but administrators still need to prepare for user-facing outages, hybrid scenarios, and accidental deletions. The course covers how to recover lost Teams data, restore deleted mailboxes, and maintain secure remote access even during authentication service disruptions.

Real-world scenarios explored in labs include recovering from large-scale file deletions, addressing corrupted mailboxes, and creating incident response plans for Microsoft service outages. These scenarios help you develop a reliable disaster response and recovery workflow to ensure minimal business disruption.

Delegating Administration and Role-Based Access

In larger organizations, administration is often split across multiple departments, teams, or regions. Role-Based Access Control (RBAC) is the security model that allows administrators to assign specific roles to users based on responsibilities. This approach ensures users only receive the minimum necessary permissions—a concept known as the least privilege principle.

Microsoft 365 includes a variety of built-in roles such as Exchange Administrator, Teams Administrator, SharePoint Administrator, and Global Reader. Using Entra ID Privileged Identity Management (PIM), you can assign just-in-time access to high-privilege roles. PIM also provides access request workflows, approval gates, time-limited access, and audit logs.

Administrators can also create custom roles with specific permissions, which are then scoped to certain users, groups, or administrative units. Scoping allows HR to manage their own departmental accounts without seeing sensitive data from other units, for example.

Through labs, you’ll learn to configure RBAC, use PIM for secure access elevation, and monitor role changes using audit logs. You’ll also implement administrative unit scoping to enforce data segregation in large or multinational organizations.

Preparing for the MS-102 Certification Exam

The Microsoft 365 Administrator MS-102 exam is a role-based certification designed to validate your expertise in Microsoft 365 core services. The exam includes multiple-choice questions, drag-and-drop scenarios, case studies, and interactive simulations. It covers tenant setup, identity and access management, security, threat protection, and compliance governance.

The four main objective areas include deploying and managing a Microsoft 365 tenant, implementing and managing identity and access, managing security and threats, and managing compliance and governance.

To succeed, it’s recommended to use official Microsoft Learn resources, complete practice labs, and take full-length mock exams that simulate the test experience. You should also spend time writing and running PowerShell scripts to automate user creation, apply security policies, and generate audit reports.

Practical tips include understanding policy configuration options across Microsoft Defender, practicing retention policy implementation, reviewing RBAC models, and focusing on conditional access logic. Joining a study group can help reinforce knowledge and fill gaps through peer learning.

The course provides a capstone project that simulates a real-world deployment scenario. In this final project, you will set up a new Microsoft 365 tenant, onboard users from a CSV file, assign licenses, configure administrative roles, apply DLP and retention policies, and monitor usage through compliance reports. You’ll also automate user provisioning and report generation using PowerShell, demonstrating mastery across the platform.

Conclusion

This final section prepares you for both certification success and long-term success in Microsoft 365 administration. You’ve learned to configure and monitor Microsoft 365 environments, apply automation for efficiency, implement scalable governance, and maintain business continuity. By the end of this course, you’re equipped to manage a Microsoft 365 environment in the real world, implement best practices for identity and access, secure data across services, and lead compliance efforts with confidence.

With these skills and knowledge, you are well-prepared to pass the MS-102 certification exam and take on the responsibilities of a modern cloud administrator in today’s enterprise IT landscape.