PSM II: Professional Scrum Master II Certification Video Training Course

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PSM II: Professional Scrum Master II Certification Training

In today’s fast-paced and competitive business environment, organizations increasingly rely on Agile frameworks to ensure flexibility, transparency, and efficiency. Scrum has emerged as one of the most widely adopted Agile methodologies, and as companies expand their Agile practices, the need for highly skilled Scrum Masters has intensified. The Professional Scrum Master II (PSM II) Certification, offered by Scrum.org, is designed for experienced Scrum practitioners who want to deepen their understanding of Scrum principles, improve facilitation skills, and demonstrate their expertise in leading complex Agile teams.

This advanced-level certification goes beyond the foundational knowledge tested in PSM I, focusing on the practical application of Scrum in real-world scenarios. It challenges professionals to think critically, address organizational impediments, and enhance team collaboration while driving sustainable value delivery. For those aspiring to lead high-performing Scrum teams, mastering the PSM II body of knowledge is a critical step toward career advancement and establishing credibility within the Agile community.

Whether you are a Scrum Master seeking to elevate your leadership skills, a project manager looking to improve Agile project outcomes, or an Agile coach aiming to provide strategic guidance, the PSM II certification equips you with the tools, techniques, and mindset necessary to thrive in complex environments. This course is structured to provide both theoretical understanding and practical insights, enabling participants to apply Scrum principles effectively and confidently in their organizations.

Course Overview

The PSM II Certification Training is an advanced-level program designed to enhance the knowledge, skills, and effectiveness of Scrum Masters. It provides a comprehensive understanding of Scrum principles, team dynamics, and organizational change management. The course emphasizes the practical application of Scrum in real-world settings, helping participants develop the ability to facilitate cross-functional teams, resolve conflicts, and optimize value delivery.

Through interactive sessions, case studies, and scenario-based exercises, participants explore the challenges of scaling Scrum, leading distributed teams, and fostering a culture of continuous improvement. The training also focuses on advanced facilitation techniques, effective coaching, and mentoring strategies that enable Scrum Masters to influence organizational change positively.

The program prepares participants for the PSM II assessment by covering all domains required for certification, including Scrum theory and principles, cross-team collaboration, stakeholder engagement, and organizational agility. Participants leave the course with a deep understanding of their role as Scrum Masters and the ability to drive effective Agile practices within their organizations.

What you will learn from this course

• Applying advanced Scrum principles to complex project environments
  
  

• Facilitating high-performing Scrum teams with confidence
  
  

• Identifying and addressing organizational impediments effectively
  
  

• Leading cross-functional teams through collaboration and coaching
  
  

• Enhancing team communication, transparency, and accountability
  
  

• Leveraging Scrum artifacts, events, and roles to maximize value delivery
  
  

• Implementing metrics and feedback loops to foster continuous improvement
  
  

• Navigating challenging organizational dynamics and culture changes
  
  

• Understanding scaling frameworks and managing multi-team initiatives
  
  

• Preparing for the PSM II assessment with real-world scenario-based examples

Learning Objectives

Upon completing this PSM II Certification Training, participants will be able to:

• Demonstrate an advanced understanding of Scrum theory and principles and how to apply them in complex environments
  
  

• Facilitate Scrum events efficiently, ensuring teams remain focused and aligned with business goals
  
  

• Coach team members and stakeholders to adopt Agile practices and foster a culture of collaboration
  
  

• Identify and resolve organizational impediments that impact team performance and delivery
  
  

• Apply techniques for scaling Scrum across multiple teams, managing dependencies, and optimizing overall value
  
  

• Evaluate team performance using objective metrics, feedback loops, and retrospectives to promote continuous improvement
  
  

• Influence organizational change by aligning Agile practices with strategic objectives and business outcomes
  
  

• Respond effectively to conflict, ambiguity, and challenges in cross-functional team environments
  
  

• Support Product Owners in maximizing product value through collaborative planning and backlog management
  
  

• Prepare thoroughly for the PSM II exam by practicing scenario-based problem-solving and critical thinking skills

Requirements

The PSM II Certification Training is designed for professionals who already possess a foundational understanding of Scrum and have practical experience working as Scrum Masters or in Agile environments. To gain the most value from this course, participants should meet the following requirements:

• A solid understanding of Scrum fundamentals and the Scrum Guide
  
  

• Completion of PSM I Certification or equivalent foundational Scrum knowledge
  
  

• Experience facilitating Scrum teams or working in an Agile environment
  
  

• Familiarity with Agile principles, values, and frameworks
  
  

• Willingness to actively engage in scenario-based exercises and collaborative discussions
  
  

• Commitment to applying advanced Scrum practices in real-world organizational settings

While prior experience is highly recommended, the course is structured to reinforce foundational knowledge as needed while focusing on advanced concepts, leadership skills, and practical application. Participants who meet these requirements are better positioned to understand complex scenarios, interact effectively with stakeholders, and demonstrate mastery in the PSM II assessment.

Course Description

This PSM II Certification Training offers an immersive and hands-on learning experience designed to equip Scrum Masters with advanced competencies required to lead successful Agile initiatives. The course delves into the intricacies of Scrum, exploring advanced topics such as team dynamics, servant leadership, cross-team collaboration, and organizational transformation.

The program emphasizes practical application, with scenario-based exercises that simulate real-world challenges Scrum Masters encounter in complex project environments. Participants learn to identify impediments, facilitate decision-making, resolve conflicts, and coach teams to achieve higher levels of performance. Advanced techniques for stakeholder engagement, product delivery optimization, and scaling Scrum across multiple teams are also covered.

Interactive discussions, workshops, and role-playing exercises ensure that participants can immediately apply their learning in their own work contexts. The training incorporates proven strategies for managing distributed teams, handling organizational resistance, and fostering a culture of transparency and continuous improvement. By the end of the course, participants will have developed the skills, knowledge, and confidence to guide Agile transformations effectively and successfully pass the PSM II assessment.

Key components of the course include:

• In-depth exploration of Scrum principles, theory, and empirical process control
  
  

• Advanced facilitation techniques for Scrum events and collaborative workshops
  
  

• Coaching strategies for developing high-performing teams and empowering individuals
  
  

• Metrics and measurement tools for tracking team performance and progress
  
  

• Strategies for scaling Scrum practices across multiple teams and complex organizational structures
  
  

• Practical guidance for managing stakeholder expectations and prioritizing product value
  
  

• Real-world scenarios and problem-solving exercises to reinforce learning and prepare for certification
  
  

The course is delivered by experienced Scrum trainers with extensive knowledge of Agile practices, providing participants with insights drawn from real-world experience. By combining theory with practical exercises, the training ensures that participants not only understand advanced Scrum concepts but also know how to implement them effectively in their organizations.

Target Audience

The PSM II Certification Training is ideal for professionals who are already familiar with Scrum and are looking to deepen their expertise, refine their leadership skills, and enhance their ability to drive value in Agile environments. This course is particularly suited for:

• Experienced Scrum Masters seeking to advance their knowledge and certification level
  
  

• Agile Coaches aiming to strengthen their ability to guide teams and organizations
  
  

• Project Managers looking to transition to Agile leadership roles
  
  

• Product Owners interested in collaborating more effectively with Scrum teams
  
  

• Team leads and technical leads responsible for facilitating Agile practices
  
  

• Professionals working in organizations implementing Scrum at scale
  
  

• Individuals preparing for the PSM II assessment who require practical, scenario-based learning

By attending this training, participants gain the knowledge, skills, and confidence necessary to handle complex challenges, lead multiple teams, and influence Agile adoption at both team and organizational levels. The course provides actionable strategies for improving team performance, fostering collaboration, and delivering business value efficiently.

Prerequisites

To fully benefit from the PSM II Certification Training, participants are expected to have a foundational understanding of Scrum principles and prior experience working in Agile environments. Prerequisites include:

• Completion of the Professional Scrum Master I (PSM I) Certification or equivalent foundational knowledge of Scrum
  
  

• Practical experience working as a Scrum Master, Agile facilitator, or in a Scrum team
  
  

• Familiarity with Agile frameworks, values, and principles
  
  

• Basic understanding of Scrum roles, events, and artifacts
  
  

• Willingness to engage in interactive, scenario-based exercises that simulate real-world challenges
  
  

• Commitment to applying advanced Scrum practices in professional settings

While the course is accessible to motivated individuals with prior Agile exposure, meeting these prerequisites ensures participants can engage fully with the advanced topics, discussions, and practical exercises included in the program. The PSM II Certification Training is structured to build on existing knowledge, providing a deeper understanding of Scrum theory, advanced facilitation techniques, and leadership practices that help participants thrive in complex, real-world scenarios.

Course Modules/Sections

The PSM II Certification Training is carefully structured into multiple modules, each designed to progressively develop the skills, knowledge, and mindset required for advanced Scrum mastery. Each module is interactive, scenario-based, and aligned with the real-world responsibilities of a Scrum Master operating in complex, multi-team environments.

The initial module focuses on deepening participants' understanding of Scrum principles and empirical process control. Participants revisit the Scrum Guide and examine how its principles apply to sophisticated project scenarios. They explore advanced techniques for facilitating Scrum events, managing dependencies, and fostering a culture of transparency and accountability. This module lays the groundwork for understanding how theoretical concepts translate into practical, high-impact actions within Agile teams.

Subsequent modules delve into team dynamics, coaching, and leadership. Participants learn how to identify patterns in team behavior, address conflicts, and develop strategies for motivating team members while ensuring alignment with organizational goals. Through exercises, discussions, and role-playing, learners refine their facilitation skills and discover how to guide teams toward higher performance levels.

Another critical module addresses organizational challenges. Participants explore strategies for overcoming structural impediments, navigating cultural resistance, and driving Agile adoption across departments. This section emphasizes influencing leadership, stakeholder engagement, and strategic alignment, empowering Scrum Masters to contribute meaningfully beyond the immediate team environment.

The final modules are designed to prepare participants for the PSM II assessment. They include scenario-based problem-solving exercises, sample case studies, and mock assessments to simulate real-world decision-making under complex conditions. These exercises enable participants to apply advanced Scrum concepts confidently, anticipate potential challenges, and develop solutions that maximize value delivery.

Throughout the course, each module is designed to be practical, hands-on, and directly applicable to the participants’ professional environment. By completing all sections, learners gain a holistic understanding of Scrum as a framework for achieving organizational agility, team effectiveness, and sustainable project outcomes.

Key Topics Covered

The PSM II Certification Training addresses a broad spectrum of advanced Scrum topics, ensuring participants are well-prepared to manage complex environments and lead high-performing teams. Key topics covered in this program include:

• Advanced Scrum theory, principles, and empirical process control
  
  

• Roles, responsibilities, and servant leadership for Scrum Masters
  
  

• Facilitation techniques for Scrum events and workshops
  
  

• Team dynamics, conflict resolution, and motivational strategies
  
  

• Coaching and mentoring approaches for cross-functional teams
  
  

• Organizational impediments and strategies for resolution
  
  

• Stakeholder engagement, collaboration, and communication
  
  

• Scaling Scrum practices across multiple teams and complex projects
  
  

• Metrics, feedback loops, and continuous improvement strategies
  
  

• Scenario-based exercises simulating real-world challenges
  
  

• Techniques for aligning Agile practices with strategic business objectives
  
  

• Risk management, prioritization, and value optimization
  
  

• Agile transformation and change management within organizations
  
  

• Enhancing product delivery effectiveness and team productivity
  
  

• Critical thinking and problem-solving skills for Scrum Masters
  
  

These topics are designed to not only support exam preparation but also to equip participants with actionable insights that improve team performance, organizational agility, and the delivery of business value. The curriculum combines theory, practical exercises, and scenario-based learning to create a well-rounded, immersive experience for advanced Scrum practitioners.

Teaching Methodology

The PSM II Certification Training is delivered using a combination of instructional techniques designed to maximize understanding, engagement, and skill application. The course emphasizes experiential learning, allowing participants to apply theoretical concepts to practical scenarios that mirror challenges encountered in real-world Agile environments.

Interactive lectures provide foundational insights and advanced Scrum knowledge while ensuring that participants understand how principles apply in complex project contexts. Discussions encourage collaboration, allowing learners to share experiences, insights, and best practices with peers, thereby deepening their understanding through collective learning.

Scenario-based exercises and case studies form a critical component of the teaching methodology. These exercises simulate common and uncommon challenges that Scrum Masters face, such as cross-team dependencies, organizational impediments, stakeholder conflicts, and multi-team coordination issues. Participants are guided to analyze situations, propose solutions, and discuss the potential outcomes of different approaches.

Role-playing sessions are used to enhance facilitation, coaching, and conflict-resolution skills. Participants assume the roles of Scrum Masters, team members, and stakeholders, practicing advanced communication, negotiation, and problem-solving techniques in a safe and controlled environment. This experiential approach ensures that learning extends beyond theoretical understanding and into actionable skill development.

The teaching methodology also incorporates reflection and feedback loops. Participants are encouraged to assess their performance during exercises, identify areas for improvement, and integrate lessons learned into future practices. This approach promotes continuous improvement, critical thinking, and self-awareness, which are essential qualities for successful Scrum Masters operating in complex and dynamic environments.

Additionally, digital resources, collaboration tools, and reference materials support the learning process, enabling participants to access information, practice exercises, and review key concepts at their convenience. Trainers provide personalized guidance, coaching, and insights drawn from real-world Agile implementations to ensure participants are fully equipped for both certification and practical application.

Assessment & Evaluation

Assessment and evaluation are integral components of the PSM II Certification Training. They are designed to measure participants’ understanding of advanced Scrum concepts, their ability to apply knowledge in practical scenarios, and their readiness for the formal PSM II assessment.

Participants are evaluated through a combination of formative and summative assessments. Formative assessments include scenario-based exercises, group discussions, role-playing activities, and quizzes that provide immediate feedback and allow participants to identify areas for improvement. These assessments encourage active participation and critical thinking, reinforcing learning and practical application.

Summative assessment focuses on preparing participants for the formal PSM II exam. Mock assessments, practice questions, and comprehensive scenario analyses simulate the conditions of the official Scrum.org exam. Participants are guided to analyze complex Scrum challenges, make informed decisions, and justify their approaches based on Scrum principles, empirical process control, and organizational considerations.

Evaluation criteria include accuracy in applying Scrum theory, effectiveness in facilitating team interactions, ability to address organizational impediments, proficiency in stakeholder engagement, and demonstration of leadership and coaching skills. Participants receive detailed feedback and personalized guidance to strengthen their understanding and performance.

The assessment and evaluation process is designed to not only prepare participants for certification but also to enhance their professional capabilities as Scrum Masters. By the end of the course, participants gain confidence in their ability to handle complex Agile scenarios, facilitate high-performing teams, and contribute meaningfully to organizational success.

Benefits of the course

The PSM II Certification Training provides numerous benefits to professionals seeking advanced expertise in Scrum and Agile practices. Participants gain a deeper understanding of Scrum principles, team dynamics, and organizational change management, enabling them to deliver tangible value to their teams and organizations.

Key benefits of the course include:

• Enhanced leadership and facilitation skills, enabling Scrum Masters to guide teams effectively
  
  

• Improved ability to resolve conflicts, manage dependencies, and address organizational impediments
  
  

• Advanced coaching and mentoring capabilities to support team growth and development
  
  

• Practical experience with scenario-based exercises, preparing participants for real-world challenges
  
  

• Insights into scaling Scrum practices across multiple teams and complex projects
  
  

• Increased understanding of metrics, feedback loops, and continuous improvement strategies
  
  

• Greater confidence in preparing for and successfully achieving PSM II certification
  
  

• Strengthened ability to influence organizational change and foster a culture of transparency and collaboration
  
  

• Development of critical thinking and problem-solving skills for complex Agile environments
  
  

• Access to expert guidance, industry best practices, and resources for continued learning

By completing the PSM II Certification Training, participants not only enhance their career prospects but also contribute to the overall success of their organizations by driving effective Agile practices, fostering high-performing teams, and delivering sustainable business value.

Course Duration

The PSM II Certification Training is structured to provide comprehensive coverage of advanced Scrum concepts, practical exercises, and exam preparation in a format that maximizes learning and retention. The course duration typically ranges from three to five days, depending on the delivery format, participant engagement, and depth of practical exercises.

The intensive schedule ensures that all key modules, scenario-based exercises, and assessment preparation are covered thoroughly. Each day of training includes a combination of lectures, discussions, hands-on exercises, and reflection sessions. Breaks are incorporated strategically to allow participants time to absorb information, collaborate with peers, and practice techniques.

Flexible training formats, such as in-person, virtual instructor-led, and blended learning options, allow participants to choose a schedule that best fits their professional commitments and learning preferences. Extended versions of the course may include additional practice sessions, in-depth case studies, and extra coaching to ensure participants gain mastery in advanced Scrum practices and are fully prepared for the PSM II assessment.

Tools & Resources Required

To fully engage with the PSM II Certification Training and maximize learning outcomes, participants should have access to a set of essential tools and resources. These resources support scenario-based exercises, collaboration, and the practical application of advanced Scrum techniques.

Key tools and resources include:

• Scrum Guide and supporting Scrum.org materials to ensure alignment with official standards
  
  

• Online collaboration platforms for virtual exercises and team interactions
  
  

• Whiteboards, sticky notes, or digital equivalents for planning, retrospectives, and workshop facilitation
  
  

• Templates for Scrum artifacts such as product backlog, sprint backlog, and definition of done
  
  

• Metrics and tracking tools to monitor team performance, velocity, and continuous improvement initiatives
  
  

• Access to mock assessments, sample questions, and scenario-based exercises for exam preparation
  
  

• Reference books, case studies, and industry best practices to enhance theoretical and practical knowledge
  
  

• Software tools for distributed team collaboration, communication, and project management
  
  

• Guidance from experienced trainers to provide context, examples, and personalized feedback

By leveraging these tools and resources, participants can actively practice facilitation, coaching, and leadership techniques while reinforcing their understanding of advanced Scrum principles. These resources also serve as long-term references for continued professional growth and successful implementation of Scrum practices in organizational contexts.

Enroll Today

Enrolling in the PSM II: Professional Scrum Master II Certification Training is the first step toward advancing your career and mastering the skills required to lead high-performing Agile teams. By joining this course, you gain access to expert-led instruction, hands-on scenario-based exercises, and comprehensive resources that prepare you for both real-world challenges and the official PSM II assessment. The training equips you with advanced facilitation, coaching, and leadership techniques that enhance team collaboration, optimize value delivery, and drive organizational success. Whether you are an experienced Scrum Master seeking to elevate your expertise, an Agile coach looking to strengthen your influence, or a professional aiming to achieve recognized certification, enrolling today ensures you stay ahead in today’s dynamic and competitive business environment. Take this opportunity to invest in your professional growth, develop actionable skills, and demonstrate your commitment to excellence in Agile practices.

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