Curriculum For This Course
Video tutorials list
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Introduction and the Jira Atmosphere
Video Name Time 1. Introduction and Administrator Responsibilities 6:00 2. Branding Your Jira Instance 7:00 3. Reviewing Filters and the System Dashboard 6:00 -
Applications and Add-ons
Video Name Time 1. Jira Applications 4:00 2. How Jira's Application Licensing Works 5:00 3. How to Create Application Links in Jira 5:00 4. Best Practices for Jira Marketplace Apps 4:00 -
Creating and Managing Projects
Video Name Time 1. How to Identify Jira Project Requirements 7:00 2. How to Use Jira Project Templates for Project Creation 5:00 3. How to Use Project Categories in Jira 3:00 4. How to Create Projects in Jira 6:00 5. How to Create Custom Issue Types in Jira 4:00 6. How to Modify and Delete Issue Types 5:00 7. How to Add a New Jira Custom Field 3:00 8. How to Add a New Custom Field Context 3:00 9. How to Create Jira Statuses and Resolutions 5:00 -
Creating and Configuring Schemes
Video Name Time 1. Introduction to Schemes 5:00 2. How to Create and Modify Issue Type Schemes 4:00 3. How to Create a Priority and Priority Scheme 5:00 4. How to Create and Modify a Workflow Scheme 5:00 5. How to Create and Modify a Screen 5:00 6. How to Create Screen Schemes 4:00 7. How to Create Issue Type Screen Schemes 4:00 8. How to Set Field Configuration 5:00 9. How to Create Field Configuration Schemes 4:00 10. How to Set Notification Schemes 5:00 11. How to Set Permission Schemes 7:00 12. How to Create Issue Security Schemes 4:00 13. How to Modify and Delete Shared Schemes 6:00 14. How to Detail Jira Workflows 6:00 15. How to Create and Clone a Workflow 5:00 16. How to Configure Conditions and Validators 5:00 17. How to Configure Post Functions and Triggers 4:00 18. How to Test, Share, and Troubleshoot Workflows 6:00 19. How to Manage Users 6:00 20. How to Manage Global Permissions and Create a System Administrator Group 5:00 21. How to Set Groups and Application Access 5:00 22. How to Create Project Roles 4:00 23. How to Work with Default Roles and Auditing 4:00 24. Jira Support Tools 5:00 25. How to Configure Email 4:00 26. How to Send Mail in Jira 3:00 27. How to Backup and Recover in Jira 5:00 28. How to Archive Projects 6:00 29. How to Use the Jira APIs 4:00
ACP-100: Jira Administrator Certification Training Video Course Intro
Certbolt provides top-notch exam prep ACP-100: Jira Administrator certification training video course to prepare for the exam. Additionally, we have Atlassian ACP-100 exam dumps & practice test questions and answers to prepare and study. pass your next exam confidently with our ACP-100: Jira Administrator certification video training course which has been written by Atlassian experts.
ACP-100 Jira Administrator Certification Training
The ACP-100 Jira Administrator Certification is a highly sought-after credential for professionals aiming to master Jira administration and establish themselves as experts in managing Atlassian tools. With the increasing adoption of Jira across industries for project management, IT service management, and agile workflows, organizations are seeking certified administrators who can efficiently configure, maintain, and optimize their Jira environments. This certification demonstrates that a professional not only understands the core functions of Jira but also possesses the technical expertise to enhance team productivity, enforce security protocols, and customize the system to meet organizational requirements. Through this course, learners gain a structured pathway to develop the knowledge and skills required to successfully manage Jira Software, Jira Service Management, and Jira Core instances in enterprise environments. The training is designed to provide hands-on experience, practical scenarios, and exam-focused content that equips participants to pass the ACP-100 exam with confidence.
In this comprehensive training, learners explore all aspects of Jira administration, from basic user management and permissions to advanced workflows, automation, and system optimization. The curriculum combines theoretical knowledge with practical application, ensuring participants can handle real-world challenges that Jira administrators commonly face. By the end of this course, students will have developed a thorough understanding of Jira’s architecture, configuration options, and best practices, positioning them as valuable assets to any organization relying on Jira for project and service management.
Course Overview
The ACP-100 Jira Administrator Certification course is meticulously designed to guide participants through every facet of Jira administration. Starting with foundational concepts and progressing to advanced configuration techniques, the course provides a step-by-step approach to mastering the platform. Participants learn how to create, manage, and maintain projects while implementing security measures, customizing workflows, and configuring fields to suit specific organizational needs. The course emphasizes practical learning through exercises, simulations, and scenario-based assignments, allowing learners to apply theoretical knowledge in a controlled environment.
Additionally, the course addresses the evolving requirements of modern agile and DevOps teams by covering automation rules, integration points with other Atlassian products, and performance optimization strategies. Participants are encouraged to explore Jira’s features beyond the standard interface, such as leveraging Jira Query Language (JQL) for complex searches, configuring dashboards for insights, and setting up reporting mechanisms that aid decision-making. By combining technical mastery with strategic application, this training ensures that learners can operate Jira not just as a tool but as a powerful solution for project tracking, collaboration, and service management.
The curriculum also aligns closely with the ACP-100 exam objectives set by Atlassian, ensuring that every module is relevant for certification preparation. Topics are organized in a logical sequence, starting with administrative fundamentals, moving to project and issue management, and advancing toward schemes, security, and system optimization. This structured approach allows participants to progressively build confidence and competence, providing a solid foundation for both the exam and practical workplace application.
What You Will Learn From This Course
How to navigate the Jira interface and understand its core components and architecture
Managing users, groups, and global permissions effectively
Configuring projects, issue types, fields, and screens for diverse team needs
Designing and customizing workflows to enhance operational efficiency
Implementing permission schemes, notification schemes, and security levels
Creating and managing dashboards, reports, and filters for data-driven decision-making
Leveraging automation rules to reduce manual processes and improve productivity
Optimizing Jira performance, including maintenance, troubleshooting, and backup strategies
Applying best practices for integrating Jira with other Atlassian tools such as Confluence and Bitbucket
Preparing for the ACP-100 exam through practice questions, mock tests, and exam-focused guidance
Learning Objectives
Upon completing this course, participants will be able to:
Demonstrate a comprehensive understanding of Jira’s architecture and administration capabilities
Efficiently manage users, roles, groups, and permissions across Jira instances
Configure projects, issue types, workflows, fields, and screens according to organizational needs
Implement security measures, access controls, and notification schemes effectively
Design automation rules to streamline repetitive tasks and enhance team productivity
Generate reports, dashboards, and filters to provide actionable insights for teams and stakeholders
Troubleshoot common Jira issues and implement system optimizations
Understand and apply Atlassian best practices in daily administration tasks
Confidently approach the ACP-100 exam with familiarity of the exam structure and question types
Requirements
To enroll in this course, participants should have:
Basic familiarity with Jira as a user, including creating, viewing, and updating issues
Understanding of agile methodologies, including Scrum and Kanban
General knowledge of project management principles and IT service management concepts
A computer with internet access and the ability to install or access Jira Cloud or Jira Server for hands-on practice
Willingness to engage in practical exercises and real-world scenario simulations
While no advanced technical skills are required, experience with database concepts, permissions, and software configuration will provide an advantage in grasping advanced administrative tasks more quickly. This course is structured to accommodate learners with varying levels of prior Jira experience, offering detailed explanations, step-by-step guides, and practical demonstrations to bridge any knowledge gaps.
Course Description
The ACP-100 Jira Administrator Certification training is a structured program designed for professionals seeking expertise in Jira administration. The course covers all aspects of Jira administration, including user and group management, project setup, workflow design, and system optimization. Through a combination of theoretical lessons, practical exercises, and exam preparation activities, participants gain the skills and confidence required to manage Jira environments effectively.
The course begins by introducing participants to Jira’s architecture, components, and navigation. Learners gain insight into the purpose and function of different Jira modules, how projects are structured, and how data flows across the system. Subsequent modules dive into administrative responsibilities, including creating and managing users, configuring roles, setting permissions, and defining global settings. Participants also explore how to customize projects by setting up issue types, fields, screens, and workflows tailored to team processes and organizational requirements.
Advanced modules focus on schemes, automation, reporting, and system performance. Participants learn to implement permission schemes and notification schemes, configure security levels, and optimize the system to prevent bottlenecks and ensure smooth operation. The course also covers integration points with other Atlassian products and third-party tools, demonstrating how Jira can be extended to support broader organizational processes.
Hands-on exercises are a critical component of the training, enabling learners to apply their knowledge in simulated real-world scenarios. This approach helps participants gain practical experience and reinforces the concepts covered in theory. In addition, exam preparation sections guide learners through sample questions, mock tests, and study strategies to increase their likelihood of success in the ACP-100 certification exam.
By the end of the course, participants will have developed the technical expertise and strategic understanding needed to operate Jira effectively, solve administrative challenges, and support agile and DevOps teams in achieving their project objectives.
Target Audience
The ACP-100 Jira Administrator Certification course is designed for a wide range of professionals who interact with Jira in their daily roles. The primary audience includes:
Jira Administrators responsible for configuring, maintaining, and optimizing Jira environments
System Administrators managing enterprise software and project management tools
IT Service Management professionals seeking to enhance their Jira administration skills
Project Managers, Scrum Masters, and Agile Coaches who require an in-depth understanding of Jira for team management
Team leads and department heads who need to configure Jira for their teams’ processes
Professionals preparing for the ACP-100 certification exam who want a structured learning pathway
This course is suitable for both beginners who have basic Jira experience and experienced professionals who want to formalize their skills through certification. It offers a balanced approach to learning, with foundational content for newcomers and advanced topics for experienced administrators seeking mastery.
Prerequisites
Before enrolling in the ACP-100 Jira Administrator Certification training, participants should ideally have:
Hands-on experience using Jira as a project contributor, including creating, viewing, and updating issues
Familiarity with agile methodologies such as Scrum and Kanban, including sprint planning, backlog management, and task tracking
Basic understanding of project management principles, IT workflows, and service management processes
Experience navigating software systems, managing configurations, and understanding user roles and permissions
A willingness to learn and apply administrative concepts through practical exercises and real-world scenarios
While prior experience as a Jira Administrator is not mandatory, having some exposure to Jira in a team or project context will accelerate learning and help participants grasp administrative concepts more efficiently. This course is designed to be comprehensive and accessible, guiding learners from foundational knowledge to advanced administration techniques in a structured manner.
Jira Administration Fundamentals
Understanding the fundamentals of Jira administration is the first step toward becoming a certified Jira Administrator. This section covers the core components of Jira, including projects, issues, users, groups, and permissions. Participants learn how Jira organizes information, how to navigate its interface efficiently, and how to configure global settings that impact the entire instance.
Administrators must be familiar with Jira’s architecture, which includes the distinction between Jira Software, Jira Core, and Jira Service Management. Each module serves different purposes, and understanding their relationships is critical for configuring workflows and managing permissions. Topics such as system dashboards, user directories, authentication methods, and global configuration options are explored in depth to provide a solid foundation for more advanced administrative tasks.
Hands-on exercises reinforce learning by allowing participants to perform administrative tasks in a sandbox environment. These activities include creating and managing users and groups, assigning global permissions, and exploring system settings. By gaining practical experience, learners develop confidence in their ability to navigate Jira and manage its configurations effectively.
Course Modules/Sections
The ACP-100 Jira Administrator Certification training is organized into structured modules that cover every essential aspect of Jira administration. Each module is carefully designed to build upon the previous one, providing a progressive learning path from foundational concepts to advanced administration skills. The course begins with an introduction to Jira’s architecture and administration fundamentals, followed by detailed modules on user and group management, project configuration, workflow design, and security schemes. Participants gain hands-on experience in configuring Jira projects, issue types, custom fields, and screens, learning how to tailor the platform to meet organizational needs.
As learners advance, the course delves into more complex topics such as workflow customization, automation rules, reporting, and dashboard creation. The training also includes sections dedicated to system optimization, troubleshooting common administrative issues, and integrating Jira with other Atlassian tools such as Confluence, Bitbucket, and Jira Service Management. Each module incorporates practical exercises, real-world scenarios, and guided labs to reinforce theoretical knowledge and ensure participants are equipped to handle day-to-day administrative tasks effectively.
Additionally, the curriculum dedicates a module to ACP-100 exam preparation, guiding participants through sample questions, mock tests, and strategies to approach different types of exam questions confidently. The course structure ensures a balance between technical mastery, practical application, and exam readiness, making it suitable for professionals seeking both certification and real-world expertise in Jira administration.
Key Topics Covered
The ACP-100 Jira Administrator Certification course covers an extensive range of topics necessary for effective Jira administration and exam preparation. Key topics include:
Jira architecture and system overview, including differences between Jira Software, Jira Core, and Jira Service Management
User, group, and role management, including global and project-specific permissions
Project configuration, including project types, issue types, custom fields, screens, and workflows
Workflow customization and automation rules to streamline repetitive tasks
Permission schemes, notification schemes, and security levels to enforce access control
Managing boards, sprints, and agile project tracking within Jira Software
Dashboard creation, filters, and reporting to provide actionable insights
Integrating Jira with Confluence, Bitbucket, and third-party tools for enhanced productivity
System maintenance, backup, performance optimization, and troubleshooting common issues
Best practices for governance, audit, and change management within Jira instances
ACP-100 exam-focused preparation, including study strategies, sample questions, and mock assessments
By covering these topics in depth, the course ensures participants not only develop the technical skills necessary for certification but also acquire practical knowledge applicable to managing Jira in enterprise environments.
Teaching Methodology
The teaching methodology of the ACP-100 Jira Administrator Certification course is designed to provide a comprehensive learning experience that combines theory, practice, and interactive engagement. Each topic is introduced with clear explanations of concepts, followed by live demonstrations and guided exercises that allow participants to apply what they have learned in a controlled environment. This hands-on approach ensures that learners gain practical experience and build confidence in performing administrative tasks within Jira.
Interactive sessions are complemented by scenario-based exercises that simulate real-world challenges faced by Jira administrators. Participants are encouraged to troubleshoot issues, configure projects, and design workflows as they would in a professional setting. The course also integrates discussion forums, group activities, and collaborative projects to enhance knowledge sharing and peer learning. By combining theoretical instruction with practical application, the teaching methodology ensures that participants are fully prepared for both the ACP-100 exam and real-world Jira administration responsibilities.
Additionally, self-paced learning resources such as recorded sessions, documentation, and practice exercises allow learners to reinforce concepts at their own pace. Instructors provide continuous feedback, guidance, and clarification on complex topics to ensure a thorough understanding of all course content. This blended learning approach, combining instructor-led sessions, practical labs, and self-study resources, maximizes knowledge retention and skill development.
Assessment & Evaluation
Assessment and evaluation within the ACP-100 Jira Administrator Certification course are designed to measure participants’ understanding, practical skills, and readiness for the certification exam. Learners are assessed through a combination of hands-on exercises, scenario-based tasks, quizzes, and mock exams. These assessments provide participants with opportunities to apply theoretical knowledge to practical situations, ensuring that they can perform administrative tasks effectively in a live Jira environment.
Quizzes and tests are strategically placed throughout the course modules to reinforce learning and identify areas requiring further review. Scenario-based assessments challenge participants to design workflows, configure permissions, and implement automation rules in a manner consistent with best practices. Mock exams simulate the ACP-100 exam environment, allowing learners to experience time management, question types, and exam strategies before taking the official certification exam.
Continuous evaluation is complemented by instructor feedback and guidance, which helps participants understand mistakes, refine their approaches, and strengthen their proficiency. By combining practical exercises, quizzes, and mock assessments, the course ensures that learners are evaluated holistically and are fully prepared to demonstrate their competence as certified Jira administrators.
Benefits of the Course
The ACP-100 Jira Administrator Certification course offers numerous benefits for participants seeking to advance their careers in project management, IT service management, and agile team operations. One of the primary benefits is the development of in-depth knowledge of Jira administration, allowing professionals to manage projects, users, workflows, and permissions effectively. This expertise translates into enhanced productivity for teams and organizations that rely on Jira for project tracking and service management.
Certification demonstrates professional credibility and opens doors to career advancement opportunities in roles such as Jira Administrator, Atlassian System Administrator, IT Service Management Consultant, and Agile Tools Specialist. Participants gain confidence in configuring Jira instances, designing workflows, automating repetitive processes, and generating actionable reports, enabling them to provide tangible value to their organizations.
Another benefit of the course is the structured preparation for the ACP-100 exam, which ensures that participants are equipped to pass the certification with confidence. By combining theoretical knowledge with practical exercises and exam-focused content, learners can approach the exam fully prepared. Additionally, the course provides access to a community of learners and experts, fostering networking, collaboration, and knowledge sharing that extends beyond the classroom.
Overall, the course empowers professionals to become highly skilled Jira administrators, enhancing their ability to support agile teams, optimize workflows, and contribute to organizational success.
Course Duration
The duration of the ACP-100 Jira Administrator Certification course is designed to accommodate both full-time and working professionals. Typically, the course spans several weeks, with a combination of live instructor-led sessions, hands-on labs, and self-paced study modules. Each module is structured to provide sufficient time for learning, practice, and assessment, ensuring that participants can absorb and apply the knowledge effectively.
Live sessions are scheduled to allow interaction with instructors, discussion of complex topics, and clarification of doubts. Hands-on labs provide opportunities to practice administrative tasks in a controlled environment, reinforcing learning and building confidence. Self-paced resources, including recorded sessions, documentation, and practice exercises, allow learners to review content at their convenience and prepare for assessments.
Overall, the course duration is flexible enough to cater to different learning paces while ensuring comprehensive coverage of all ACP-100 exam objectives and practical administrative skills.
Tools & Resources Required
To maximize learning outcomes, participants are encouraged to have access to certain tools and resources throughout the course. A computer with reliable internet access is essential to access live sessions, cloud-based Jira instances, and online learning materials. Participants should have a Jira Cloud or Jira Server instance available for hands-on practice, enabling them to configure projects, workflows, and permissions in real-time.
Familiarity with basic office tools, such as spreadsheets and word processors, is helpful for managing documentation, reports, and project tracking. Access to Atlassian documentation, knowledge bases, and online communities enhances understanding and provides additional support during practical exercises and exam preparation. The course may also provide proprietary labs, sample projects, and practice exercises specifically designed to reinforce key administrative concepts and exam objectives.
By ensuring that these tools and resources are available, participants can fully engage with the course content, complete practical exercises effectively, and develop the technical proficiency required to succeed as a Jira administrator.
Career Opportunities
Completing the ACP-100 Jira Administrator Certification course opens up numerous career opportunities in IT, project management, and agile team environments. Certified professionals are in high demand due to their ability to manage complex Jira instances, optimize workflows, and support teams in delivering projects efficiently. Key roles that become accessible include Jira Administrator, Atlassian System Administrator, IT Service Management Consultant, Agile Tools Specialist, and Project Management Office (PMO) Support.
Organizations across industries, including software development, finance, healthcare, and consulting, rely on Jira for project tracking, agile implementation, and IT service management. ACP-100 certified professionals can contribute to improving team productivity, enforcing security protocols, and implementing best practices that align with organizational objectives. Additionally, certification enhances professional credibility, making candidates more competitive in the job market and opening doors to leadership positions within project management and IT operations teams.
With increasing adoption of agile and DevOps methodologies, the demand for skilled Jira administrators continues to grow, offering certified professionals the opportunity to advance their careers while contributing strategically to organizational success.
Enroll Today
Enrolling in the ACP-100 Jira Administrator Certification course is the first step toward becoming a recognized expert in Jira administration. The course provides a structured learning path that combines theoretical knowledge, hands-on practice, and exam-focused preparation to ensure participants gain the skills and confidence required for success. By joining the course, learners have access to experienced instructors, practical exercises, comprehensive study materials, and a supportive learning community that enhances knowledge retention and professional growth.
Participants are encouraged to register early to secure their spot and begin their journey toward certification. With flexible scheduling, practical labs, and a curriculum aligned with Atlassian’s exam objectives, the course equips professionals to manage Jira instances effectively, optimize workflows, and support agile teams in achieving their goals. Enrolling in this course is not just an investment in certification; it is an investment in career advancement, technical expertise, and professional credibility.
By taking this step, learners position themselves to become in-demand Jira administrators, capable of driving efficiency, productivity, and innovation within their organizations. The course empowers participants to gain a competitive edge, achieve certification success, and unlock a wide range of career opportunities in the rapidly evolving landscape of project and service management.
Certbolt's total training solution includes ACP-100: Jira Administrator certification video training course, Atlassian ACP-100 practice test questions and answers & exam dumps which provide the complete exam prep resource and provide you with practice skills to pass the exam. ACP-100: Jira Administrator certification video training course provides a structured approach easy to understand, structured approach which is divided into sections in order to study in shortest time possible.
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