Curriculum For This Course
Video tutorials list
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Course Introduction
Video Name Time 1. Course Overview 8:00 -
Development Overview
Video Name Time 1. ServiceNow Basics 15:00 2. Tables 12:00 3. Fields 12:00 4. Development Introduction 18:00 -
Scripting Locations & API Introduction
Video Name Time 1. Business Rules 11:00 2. Client Scripts 7:00 3. UI Actions 9:00 4. UI Policies 6:00 5. Script Includes 9:00 6. Scheduled Jobs 6:00 7. Workflow Scripting 11:00 8. Introduction to APIs 6:00 -
GlideRecord
Video Name Time 1. GlideRecord Introduction 13:00 2. Concept: Dot-Walking & API Overview 10:00 3. Common GlideRecord Methods & Stages 17:00 4. Revisiting CRUD 5:00 5. GlideRecord - Demo 1 20:00 6. GlideRecord - Demo 2 19:00 7. GlideRecordSecure & GlideAggregate 4:00 8. Section Recap 7:00 -
GlideSystem
Video Name Time 1. GlideSystem Introduction 4:00 2. Common GlideSystem Methods 9:00 3. Events in ServiceNow 11:00 4. Demo: GlideSystem 22:00 5. Section Recap 2:00 -
GlideForm & GlideUser
Video Name Time 1. GlideForm Introduction 5:00 2. Common GlideForm Methods 6:00 3. Demo: GlideForm 10:00 4. GlideUser Introduction 6:00 5. Demo: GlideUser 5:00 6. Section Recap 1:00 -
GlideAjax
Video Name Time 1. GlideAjax Introduction 8:00 2. GlideAjax Example 3:00 3. GlideAjax Stages 15:00 4. GlideAjax - Demo 1 14:00 5. GlideAjax - Demo 2 8:00 6. Section Recap 2:00 -
Exploring Other APIs
Video Name Time 1. GlideDateTime 13:00 2. GlideElement 10:00 3. XMLDocument2 6:00 4. Other APIs and Undocumented APIs 11:00 5. Creating Our Own API 8:00 6. Section Recap 2:00 -
Becoming A Scripting Master
Video Name Time 1. Scripting Best Practices 15:00 2. Debugging 9:00 3. Debugging Demo 13:00 4. Tips & Help 10:00 5. Version Control & Tips Demo 11:00 -
Building A Custom App
Video Name Time 1. Custom App Introduction 7:00 2. Creating Fetch 16:00 3. Extending Fetch Part 1 17:00 4. Extending Fetch Part 2 10:00
CAD: ServiceNow Certified Application Developer Certification Training Video Course Intro
Certbolt provides top-notch exam prep CAD: ServiceNow Certified Application Developer certification training video course to prepare for the exam. Additionally, we have ServiceNow CAD exam dumps & practice test questions and answers to prepare and study. pass your next exam confidently with our CAD: ServiceNow Certified Application Developer certification video training course which has been written by ServiceNow experts.
ServiceNow Certified Application Developer (CAD) Certification Training
ServiceNow has become one of the most widely adopted platforms in IT service management, digital workflows, and enterprise application development. Organizations across the globe are relying on ServiceNow to automate processes, improve productivity, and deliver seamless digital experiences. For professionals looking to build a career in the ServiceNow ecosystem, obtaining the ServiceNow Certified Application Developer (CAD) certification is a crucial step. This certification validates your ability to design, develop, and implement custom applications on the ServiceNow platform while following industry best practices. The demand for skilled ServiceNow developers has grown exponentially, and a certified developer can access opportunities across IT service management, business process automation, and platform development roles. The certification also ensures that you have practical knowledge of the platform, including application creation, data modeling, scripting, workflow automation, and security implementation.
This training program is specifically designed to help aspiring developers and IT professionals acquire the knowledge, hands-on experience, and confidence required to pass the CAD certification exam. With comprehensive modules, real-world examples, and interactive exercises, participants will gain a deep understanding of the ServiceNow platform and learn how to develop applications that meet business requirements. Whether you are a newcomer to ServiceNow or an experienced IT professional seeking to formalize your skills with a certification, this course provides a structured learning path that aligns with current industry standards and best practices.
Course Overview
The ServiceNow Certified Application Developer training course is a comprehensive program that focuses on all aspects of application development within the ServiceNow environment. The course covers fundamental concepts, advanced development techniques, and practical exercises to ensure that participants can confidently develop, configure, and deploy custom applications. The curriculum is structured to gradually build your skills, starting with the platform’s basic navigation and system administration, then advancing into application development, scripting, and workflow design.
Through this course, you will explore the ServiceNow Studio, learn to create custom tables and forms, and develop business logic using scripting and automation tools. You will also gain hands-on experience in designing workflows, building user interfaces, and applying access controls to ensure application security. By the end of the course, participants will have completed practical projects and practice assessments that simulate real-world scenarios, enabling them to apply their knowledge in professional settings. The course is designed to support both self-paced learning and guided instructor-led sessions, providing flexibility to accommodate different learning styles and schedules.
What You Will Learn From This Course
How to navigate the ServiceNow platform and understand its architecture
Creating and managing tables, forms, and fields to build custom applications
Using ServiceNow Studio to develop and deploy applications
Writing client-side and server-side scripts to implement business logic
Designing workflows and automated processes with Flow Designer
Implementing access controls, roles, and security for applications
Configuring notifications, email templates, and reporting features
Integrating applications with other ServiceNow modules and external systems
Debugging and troubleshooting common application development issues
Preparing for the ServiceNow CAD certification exam through practice exercises and scenario-based assessments
Learning Objectives
By completing this training course, participants will be able to:
Understand the ServiceNow platform architecture and development environment
Build custom applications that meet specific business requirements
Implement business rules, client scripts, UI policies, and workflows
Apply security best practices in application development
Create and manage tables, forms, and modules within the ServiceNow platform
Use Flow Designer and scripting to automate processes efficiently
Integrate applications with other modules and external systems
Test, debug, and troubleshoot applications effectively
Gain practical experience through hands-on exercises and real-world projects
Prepare comprehensively for the ServiceNow Certified Application Developer exam
Requirements
To make the most of this training, participants should have:
Basic knowledge of IT concepts and enterprise applications
Familiarity with web technologies such as HTML, JavaScript, and CSS
Understanding of business process management and workflows
Access to a ServiceNow Developer instance for practice and experimentation
Willingness to engage in hands-on exercises and scenario-based learning
Ability to dedicate time for studying, completing projects, and reviewing course materials
Course Description
The ServiceNow Certified Application Developer training is structured to provide a complete learning experience, combining theory, practical exercises, and exam preparation. The course begins with an introduction to the ServiceNow platform, exploring its architecture, navigation, and core modules. Participants then move into application development fundamentals, including table creation, form design, field types, and module management.
Scripting is a central part of the curriculum, with lessons covering client-side scripting, server-side scripting, business rules, UI actions, and UI policies. Participants learn how to write scripts that automate tasks, validate data, and enforce business logic. The course also includes in-depth instruction on workflow automation using Flow Designer, allowing developers to design, test, and deploy automated processes that streamline organizational tasks.
Security and access control are emphasized throughout the course, teaching participants how to define roles, permissions, and access controls to ensure data integrity and compliance. Reporting, notifications, and integration capabilities are also covered, enabling participants to create applications that are fully functional and aligned with enterprise needs. Real-world projects provide hands-on experience, reinforcing learning and helping participants apply concepts in a practical context.
The course concludes with exam preparation, including sample questions, practice assessments, and tips for approaching scenario-based questions. By completing this training, participants will be fully equipped to earn the ServiceNow CAD certification and confidently apply their skills in professional environments.
Target Audience
This training program is designed for a wide range of professionals who want to advance their careers in ServiceNow application development. The course is suitable for:
IT professionals looking to specialize in ServiceNow development
ServiceNow administrators seeking to expand their skills into application development
Software developers transitioning into enterprise application platforms
Business analysts involved in workflow automation and digital transformation projects
Consultants providing ServiceNow implementation and development services
Anyone aspiring to achieve the ServiceNow Certified Application Developer certification
The course is structured to accommodate both beginners and experienced professionals. Beginners gain foundational knowledge and practical skills, while experienced developers refine their expertise and learn advanced techniques to enhance their applications. The curriculum is designed to be accessible, interactive, and relevant to real-world scenarios, ensuring that participants of all skill levels can benefit from the training.
Prerequisites
While there are no mandatory prerequisites to enroll in the ServiceNow Certified Application Developer training, certain skills and knowledge can significantly enhance your learning experience. These include:
Basic understanding of IT service management concepts and enterprise applications
Familiarity with web development technologies such as HTML, CSS, and JavaScript
Experience with ServiceNow administration or previous exposure to the platform
Knowledge of business processes, workflows, and organizational operations
Analytical and problem-solving skills to design and implement effective solutions
Willingness to learn and explore hands-on exercises within the ServiceNow environment
Having a foundational understanding of the ServiceNow platform, including system administration and module navigation, is highly recommended. Participants who have completed the ServiceNow System Administrator course or have equivalent experience will find it easier to grasp advanced development concepts and scripting techniques. However, even those new to ServiceNow can successfully complete this training with dedication and practice, as the course provides step-by-step guidance and practical exercises to build competence gradually.
Introduction to ServiceNow Application Development
ServiceNow application development is a critical skill for professionals aiming to design, implement, and maintain enterprise applications within the platform. The ServiceNow platform is built to support custom application development alongside pre-built IT service management and business process modules. Developing applications on ServiceNow involves creating tables, forms, workflows, and scripts that automate business processes, enforce data integrity, and deliver user-friendly experiences.
Application development begins with understanding the platform’s architecture, which includes the database, application layer, and user interface. Developers must learn how to structure applications, design tables, and define relationships between data entities. Forms and modules are then configured to provide an intuitive interface for end-users, while scripting and workflows ensure that the application functions according to business requirements. ServiceNow provides tools such as Flow Designer, ServiceNow Studio, and scripting APIs to streamline development, allowing developers to implement both simple and complex automation processes.
Security is a key consideration in application development. Developers must define roles, access controls, and permissions to ensure that users have the appropriate level of access to data and functionality. Additionally, integration capabilities allow applications to interact with other ServiceNow modules and external systems, expanding the potential impact of custom applications within an organization.
Understanding ServiceNow Studio
ServiceNow Studio is the integrated development environment (IDE) used for building applications on the platform. Studio provides a centralized workspace for creating tables, forms, scripts, modules, and workflows. It is designed to simplify development by offering intuitive tools, templates, and a structured interface that guides developers through application creation.
Using ServiceNow Studio, developers can manage application files, configure application properties, and deploy applications to different instances. Studio supports both client-side and server-side scripting, allowing developers to implement logic that runs in the browser or on the server. Developers can also use Studio to design workflows, define business rules, and configure notifications, all within a single development environment.
Familiarity with ServiceNow Studio is essential for passing the CAD certification exam, as many exam questions are based on tasks that involve creating and managing applications using Studio. Practical experience within Studio ensures that participants can navigate the environment efficiently, access necessary tools, and apply development concepts effectively.
Core Components of a ServiceNow Application
A ServiceNow application consists of several core components that must be understood and configured correctly for successful development. These components include tables, forms, fields, modules, scripts, workflows, and access controls.
Tables are the backbone of an application, storing data in structured formats that can be accessed and manipulated through forms, lists, and scripts. Forms provide a user interface for data entry and display, while fields define the type of data stored and associated validation rules. Modules allow applications to be organized and accessed through the ServiceNow navigation menu, making it easy for users to interact with the application.
Scripts, including business rules, client scripts, and UI policies, control the behavior of applications, enforce data integrity, and automate processes. Workflows define the sequence of actions and approvals required to complete business processes, while access controls and roles ensure that data and functionality are secured based on user permissions. Mastering these core components is essential for effective application development and successful certification.
Course Modules/Sections
The ServiceNow Certified Application Developer training program is structured into multiple comprehensive modules, each designed to provide in-depth knowledge and practical skills for application development on the ServiceNow platform. The first module introduces the fundamentals of the ServiceNow platform, including navigation, system administration, and understanding the platform architecture. Participants gain an understanding of how tables, forms, fields, and modules interact within the system. They also explore the ServiceNow Studio environment and learn how to create basic applications using predefined templates.
The next module focuses on scripting and business logic. Participants learn to write client scripts, server scripts, business rules, and UI policies that control application behavior and automate processes. This module includes practical exercises that simulate real-world scenarios, such as automating task assignments, validating user input, and triggering notifications based on specific events. Through these exercises, participants gain hands-on experience in writing scripts that enhance the functionality and usability of applications.
Workflow automation is a key module that teaches participants how to use Flow Designer to automate complex business processes. Students learn to design workflows, configure triggers, define conditions, and implement approvals and notifications. Real-world examples are used to demonstrate how workflows can streamline IT service management, HR processes, and other organizational operations. This module emphasizes the importance of designing efficient, maintainable, and reusable workflows.
The course also includes a module on application security and access control. Participants learn how to define roles, permissions, and access control rules to ensure that applications are secure and that users have appropriate access to data and functions. This module covers best practices for securing applications and protecting sensitive information, including data encryption, user authentication, and auditing.
The final modules focus on integration, reporting, and advanced features. Students learn how to integrate applications with other ServiceNow modules, external systems, and APIs. Reporting capabilities are explored, including creating custom reports, dashboards, and performance analytics. Advanced topics include application packaging, version control, and deployment strategies to ensure that applications are production-ready. By the end of the course, participants complete capstone projects that combine all the skills learned throughout the modules, providing a practical demonstration of their abilities and preparing them for the CAD certification exam.
Key Topics Covered
The training program covers a wide range of key topics that are essential for developing effective applications on the ServiceNow platform. Participants gain a deep understanding of platform architecture, including tables, forms, fields, and relationships between data entities. They also explore ServiceNow Studio, learning how to create applications from scratch, manage application files, and configure properties to meet business requirements.
Scripting is a major focus, with participants learning both client-side and server-side scripting techniques. Business rules, client scripts, UI actions, UI policies, and script includes are all covered in detail. These topics provide participants with the ability to implement business logic, validate data, and automate processes. Practical exercises reinforce these concepts, allowing students to apply scripting skills in realistic scenarios.
Workflow automation is another critical topic. Students learn to design and implement workflows using Flow Designer, defining triggers, conditions, actions, and approvals. Notifications, email templates, and event management are also covered to ensure that automated processes communicate effectively with users.
Security and access control topics include roles, permissions, and access control rules, ensuring that participants can develop secure applications that meet organizational standards. Integration topics cover connecting applications to other ServiceNow modules and external systems using APIs, web services, and data import/export techniques.
Reporting and analytics are included, teaching participants how to create custom reports, dashboards, and performance analytics to monitor application usage, track key metrics, and provide insights for decision-making. Advanced topics such as application packaging, version control, deployment strategies, and troubleshooting complete the curriculum, providing a well-rounded and practical understanding of ServiceNow application development.
Teaching Methodology
The ServiceNow CAD training program employs a variety of teaching methodologies to ensure effective learning and skill development. The course combines instructor-led sessions, self-paced learning, and hands-on practical exercises. Instructor-led sessions provide guidance, explanations, and demonstrations of key concepts, allowing participants to ask questions and clarify doubts in real time. Experienced trainers use real-world examples to make complex concepts more accessible and relatable.
Self-paced learning modules allow participants to study at their own pace, revisit challenging topics, and practice skills in a ServiceNow Developer instance. These modules include video lectures, reading materials, and step-by-step exercises designed to reinforce learning. Participants can progress through topics systematically, building confidence and mastery before moving to more advanced concepts.
Hands-on practical exercises are a central component of the teaching methodology. Participants work on real-world scenarios that simulate the tasks they will encounter in professional environments. These exercises involve creating applications, writing scripts, designing workflows, configuring security, integrating systems, and generating reports. By engaging in these practical activities, participants develop problem-solving skills, gain experience, and build a portfolio of completed projects.
Interactive discussions, peer learning, and group activities are also incorporated to encourage collaboration, knowledge sharing, and critical thinking. Participants are encouraged to analyze problems, propose solutions, and test their implementations. This active learning approach helps deepen understanding and ensures that participants are prepared to apply their knowledge effectively in the workplace.
Assessment & Evaluation
Assessment and evaluation are integral to the ServiceNow Certified Application Developer training program. The course employs a combination of quizzes, practical exercises, project-based assessments, and mock exams to evaluate participants' understanding and skills. Quizzes are conducted after each module to reinforce key concepts and provide immediate feedback, helping participants identify areas for improvement.
Practical exercises serve as both learning tools and assessment mechanisms. By completing hands-on tasks, participants demonstrate their ability to apply theoretical knowledge to real-world scenarios. These exercises are evaluated based on accuracy, efficiency, adherence to best practices, and successful implementation of application features.
Project-based assessments provide a comprehensive evaluation of participants’ capabilities. Participants work on capstone projects that require them to design, develop, and deploy applications incorporating all aspects of the curriculum, including tables, forms, scripts, workflows, security, and reporting. These projects are assessed on functionality, usability, security, and overall design quality.
Mock exams simulate the format, difficulty, and timing of the actual CAD certification exam. They help participants familiarize themselves with the exam environment, manage time effectively, and practice answering scenario-based questions. Continuous evaluation throughout the course ensures that participants receive constructive feedback, track their progress, and are fully prepared to succeed in the ServiceNow CAD certification exam.
Benefits of the Course
The ServiceNow Certified Application Developer training program offers numerous benefits for participants seeking to advance their careers in application development and enterprise IT service management. One of the primary benefits is the acquisition of in-demand skills in ServiceNow application development. Participants gain the ability to create, configure, and deploy applications that automate business processes, improve efficiency, and enhance user experiences.
The course also prepares participants for the CAD certification exam, providing structured learning, practical exercises, and mock tests to ensure exam readiness. Achieving certification enhances professional credibility, validates expertise, and increases employability in competitive IT markets. Certified developers are often preferred by employers for roles such as ServiceNow Application Developer, Technical Consultant, Business Process Analyst, and Solution Architect.
Hands-on experience gained through practical exercises and capstone projects enables participants to apply their knowledge in professional environments. This experiential learning approach builds confidence, problem-solving skills, and the ability to handle complex development tasks independently.
Participants also benefit from exposure to industry best practices in application design, scripting, workflow automation, security, and integration. Understanding these standards helps ensure that developed applications are efficient, maintainable, and aligned with organizational requirements.
Additionally, the course provides networking opportunities with peers, trainers, and industry professionals, fostering knowledge sharing, collaboration, and professional growth. Access to ServiceNow Developer instances, learning resources, and continuous support ensures that participants can continue learning and practicing even after the course ends.
Overall, the training program equips participants with the knowledge, skills, and credentials required to excel as ServiceNow application developers and contribute to digital transformation initiatives within organizations.
Course Duration
The ServiceNow CAD training program is designed to provide comprehensive learning within a structured timeframe. The duration of the course varies depending on the mode of delivery and participant pace. Instructor-led sessions typically span several weeks, with live sessions scheduled to cover core modules, practical exercises, and project work. These sessions are complemented by self-paced learning modules that participants can complete according to their individual schedules.
For full-time participants, the course can be completed within a few weeks, while part-time learners or working professionals may take longer to accommodate work commitments. The flexible structure allows participants to balance learning with professional responsibilities, ensuring that they can gain the full benefits of the training without disruption to their daily routines.
The duration also includes time allocated for assessments, project completion, review sessions, and mock exams. Participants are encouraged to dedicate sufficient time to hands-on practice, revision, and exam preparation to maximize learning outcomes and ensure readiness for the ServiceNow CAD certification exam. Continuous access to course materials allows participants to revisit modules, reinforce learning, and build confidence at their own pace.
Tools & Resources Required
To successfully complete the ServiceNow Certified Application Developer training, participants require access to several essential tools and resources. The primary requirement is a ServiceNow Developer instance, which provides a sandbox environment for building, testing, and deploying applications. The instance allows participants to experiment with tables, forms, scripts, workflows, and integrations without affecting live production systems.
Participants also benefit from access to ServiceNow Studio, the integrated development environment used for creating and managing applications. Studio provides tools, templates, and interfaces that simplify development tasks and support both client-side and server-side scripting. Familiarity with web technologies such as HTML, JavaScript, and CSS is helpful, as these languages are often used in client scripts, UI policies, and form customization.
Learning resources include video lectures, reading materials, documentation, and step-by-step exercises provided within the course. Participants may also use external resources such as ServiceNow documentation, developer community forums, and knowledge articles to supplement learning and gain deeper insights into specific topics.
Project management tools, version control systems, and collaboration platforms may be used for group activities and capstone projects. These resources help participants organize development work, track changes, and collaborate effectively with peers or mentors.
Additional resources include access to mock exams, quizzes, and practice assessments, which are critical for exam preparation and skill evaluation. Trainers provide guidance on using these resources effectively to ensure that participants can fully engage with the course content, gain hands-on experience, and achieve the desired learning outcomes.
Enroll Today
Taking the next step in your ServiceNow career starts with enrolling in the Certified Application Developer training program. By enrolling today, you gain immediate access to a structured curriculum designed to build your skills from the ground up and provide hands-on experience with real-world applications. The course equips you with the knowledge, practical expertise, and confidence needed to develop custom applications, automate workflows, implement security best practices, and prepare for the CAD certification exam. Participants can benefit from flexible learning options, including instructor-led sessions and self-paced modules, allowing you to study at your own convenience while gaining exposure to essential tools and resources. Enrolling also connects you with experienced trainers and a community of learners, providing guidance, support, and opportunities to collaborate and share knowledge. Whether you are an IT professional looking to enhance your career prospects or a developer seeking to formalize your ServiceNow skills, enrolling in this program ensures that you are fully prepared to excel in application development, meet industry standards, and achieve certification that validates your expertise. Start your journey today and take a significant step toward becoming a certified ServiceNow Application Developer.
Certbolt's total training solution includes CAD: ServiceNow Certified Application Developer certification video training course, ServiceNow CAD practice test questions and answers & exam dumps which provide the complete exam prep resource and provide you with practice skills to pass the exam. CAD: ServiceNow Certified Application Developer certification video training course provides a structured approach easy to understand, structured approach which is divided into sections in order to study in shortest time possible.
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